Shipping & Refunds
UK Delivery
Due to the variety of products we sell, all Shipping charges are calculated at the checkout based on the items ordered.
Standard Delivery
Orders placed with Standard Shipping will be despatched within 3-5 working days.
We send most parcels on a Royal Mail Tracked 48 service although some larger orders may be sent via DPD.
Whilst most orders will be delivered within 2-3 working days of dispatch, we ask to allow up to 5 working days.
Tracking information will be provided once your order is packaged for dispatch by our team. Tracking information can take 24 hours to update from this point.
Free Delivery
We offer Free Delivery on ALL UK orders.
International Delivery
We currently offer standard international shipping to a number of locations.
If your country does not provide shipping costs at the checkout, please do use our Contact Us page to get in touch, so that we can provide a shipping quote for you.
We aim to dispatch all orders within 3-5 working days.
We send most international parcels on a Royal Mail International Tracked service, although some larger orders may also be sent via DHL, FedEx or DPD.
The delivery time will vary based on your location, with orders to Europe expected to arrive within 5-7 working days of dispatch, and for other locations 7-10 working days of dispatch. We ask to allow up to 3 working days over these timescales for any short delays, and to check for contact regarding the customs clearance of your order if it appears to be stationery on arrival in your country. If your order has gone over this timescales please contact us.
Tracking information will be provided once your order is packaged for dispatch by our team. Tracking information can take 24 hours to update from this point.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for any delays due to customs.
Split Deliveries
We ship our orders from multiple locations meaning you may receive your order in more than one shipment, potentially on different days. If you have not received all of your order in one parcel, please check your shipment notifications and allow a couple more days for the second parcel to arrive, although any concerns, please Contact Us.
Large Prints
To prevent damage in transit, large scale prints are sent in a tube parcel, separately to other items that have been ordered and therefore may arrive at different times.
Returns & Exchanges
We gladly accept returns and exchanges
Please contact us within: 14 days of delivery
We accept cancellations
Please contact us if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
- Custom or personalised orders
Conditions of return
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.